This four-day course is designed to introduce the best practices in microcredit management to loan officers, directors of loan departments, senior managers, and other officers responsible for setting loan policies and distributing loans at microfinance institutions (MFIs). The course may also be of interest to directors of MFIs who want to deepen their knowledge of loan processing. The primary goal of the course is to improve the participants’ knowledge of the steps involved in loan processing and credit analysis. In addition, participants will receive valuable information on communication and time management skills, which will allow them to improve their overall work efficiency and customer relations. The course will provide an overview of the microfinance industry in Russia and abroad, then will move on to practical applications, where participants will have the chance to solve practical problems and analyze case studies. As a result of this course, participants will learn new practical methods for loan management, improve their understanding of the principles of microcredit, and be better equipped to serve their clients.
This course was developed by microfinance experts at Development Alternatives Inc. (DAI) and the Russian Microfinance Center.
Goals of the course:
- Review the state of the microfinance industry in Russia and worldwide,
- Improve credit analysis skills,
- Improve communication skills,
- Understand basic principles of microfinance delivery,
- Learn new microfinance methods and procedures.
Brief course content overview:
- Goals and objectives of microfinance.
- History and status of microfinance in Russia.
- Principles for developing a microfinance program.
- Legal framework for microfinance.
- Specifics of microfinance in different types of organizations.
- Building a client base – who are the typical borrowers?.
- Marketing and selling your services.
- Financial analysis for microfinance.
- Credit analysis.
- Solvency: cash flow.
- Evaluating the borrower’s business.
- Compiling income reports and balance sheets for microenterprises.
- Financial factors in organizational accounting.
- Express credit analysis method.
- Ensuring quality of microloans; evaluating risk .
- Guarantee of future loans is the best incentive.
- Evaluating the value of collateral, warranties, and borrowers groups.
- Non-payment of debt – how to fight delinquency.
